Politique de remboursement
**Return and Refund Policy**
We are committed to providing the best shopping experience. If you are not satisfied with your purchase, we are happy to offer returns and refunds. Please find the details below:
**Return Conditions**
- You must contact us within 14 days of receiving the item to request a return.
- The item must be in its original condition, unused, undamaged, and with its original packaging.
- Customized or personalized items may not be eligible for return unless there is a quality issue.
**Return Process**
1. Please email us at contact@aglogist.com or contact our customer service team within 30 days of receiving the item, providing your order number and reason for return.
2. Our customer service team will contact you as soon as possible after receiving your request, providing return authorization and further instructions.
3. Ship the item back to the designated address, and you will be responsible for the return shipping fee.
4. Once we receive and confirm that the returned item meets the return conditions, we will process your refund.
**Refund Policy**
- Refunds will be processed after receiving and inspecting the returned item.
- We will process your refund as soon as possible, typically within 3 to 5 business days after receiving the item.
- Refunds will be issued to the original payment method and may take some time to reflect in your account, depending on your payment provider's processing speed.
**Notes**
- Shipping and handling fees may not be refunded unless there is a quality issue with the returned item.
- Returns for any customized or personalized items are generally not accepted unless there is a quality issue.
We strive to ensure your satisfaction with our products and services. If you have any questions or need further assistance regarding our return or refund policy, please feel free to contact our customer service team.
Thank you for your support!
We are committed to providing the best shopping experience. If you are not satisfied with your purchase, we are happy to offer returns and refunds. Please find the details below:
**Return Conditions**
- You must contact us within 14 days of receiving the item to request a return.
- The item must be in its original condition, unused, undamaged, and with its original packaging.
- Customized or personalized items may not be eligible for return unless there is a quality issue.
**Return Process**
1. Please email us at contact@aglogist.com or contact our customer service team within 30 days of receiving the item, providing your order number and reason for return.
2. Our customer service team will contact you as soon as possible after receiving your request, providing return authorization and further instructions.
3. Ship the item back to the designated address, and you will be responsible for the return shipping fee.
4. Once we receive and confirm that the returned item meets the return conditions, we will process your refund.
**Refund Policy**
- Refunds will be processed after receiving and inspecting the returned item.
- We will process your refund as soon as possible, typically within 3 to 5 business days after receiving the item.
- Refunds will be issued to the original payment method and may take some time to reflect in your account, depending on your payment provider's processing speed.
**Notes**
- Shipping and handling fees may not be refunded unless there is a quality issue with the returned item.
- Returns for any customized or personalized items are generally not accepted unless there is a quality issue.
We strive to ensure your satisfaction with our products and services. If you have any questions or need further assistance regarding our return or refund policy, please feel free to contact our customer service team.
Thank you for your support!